Maximize Your ShareFile Investment
with Suryl Services
$1,000
Remote assistance launching your ShareFile solution. Access to an expert that will guide your onboarding experience. Learn how to use basic ShareFile functionality including Templates & Solutions.
Service Scope
Kickoff consultation, identify success criteria
Online video call (Zoom, Teams, etc.)
Two Recorded guided tours of product
Business hours, local time zone
This service will also teach you: How to engage Support, Self Paced Learning & Enablement material
Q&A Session, e.g., how to use Plugins
ShareFile Mobile App use tutorial
Most Popular
$2,500
Remote assistance launching your ShareFile solution. Access to an expert that will guide your onboarding experience. Learn how to use basic and intermediate ShareFile functionality including Templates & Solutions.
Service Scope
Kickoff consultation, identify success criteria
Online video call (Zoom, Teams, etc.)
Topic based (AD integration, workflow setup, etc.)
Business hours, local time zone
This service will also teach you: How to engage Support, Self Paced Learning & Enablement material
Q&A Session, e.g., how to use Plugins
ShareFile Mobile App use tutorial
Setup one workflow
$8,500
Remote assistance launching your ShareFile solution. Access to an expert that will guide your onboarding experience. Complex Template & Solution creation. This solution is recommended for intermediate and advanced solutions.
Service Scope
Kickoff consultation, identify success criteria
Online video call (Zoom, Teams, etc.)
Mutual success criteria defined
Security configuration based on best practices
Template & Solution usage tutorial
Setup one workflow
Setup and test two connectors
Support for remote upload forms
Weekly status and active usage report
Setup advanced preferences
Library of original configuration
$8,500 /mo
Suryl led consultative launch solution. Following the launch phase the customer is transitioned into a proactive, SLA based Managed Service. This solution is recommended for the advanced solutions. Minimum duration is 12 months.
Service Scope
Kickoff consultation, identify success criteria
Online video call (Zoom, Teams, etc.)
Active directory integration or user setup
Mutual success criteria defined
Security configuration based on best practices
Workflow/Template/Solution creation
Setup and test two connectors
Setup advanced preferences
Support for remote upload forms
Weekly status and active usage report
Adoption Reporting
Ongoing Solution support and system administration
SLAs
24/7 Availability within 10 business hours
24/7 Monitoring and alert of network connectivity thresholds
Have questions?
Would you prefer a custom project?
If you have any inquiries, feel free to reach out to us with your contact details and description of your project; our team is always ready to assist you. We strive to respond promptly and typically get back to you within 24 hours!